Reservations Executive

Aman Group

Not specified
3-5 years luxury hospitality experience
Exceptional written and verbal communication
Strong attention to detail in data entry
Aman Group is seeking a Reservations Executive to manage guest booking requests and inquiries for their ultra-luxury brand. The role entails delivering exceptional service, building complex itineraries, and ensuring guest satisfaction across various channels

Job Summary

  • The Reservations Executive is responsible for managing guest booking requests across Aman's global portfolio while delivering personalized, brand-aligned service.
  • This role involves designing complex multi-property itineraries and coordinating pre-arrival arrangements for high-value guests including VIP clients and residential owners.
  • Candidates must possess exceptional communication skills and the ability to convert inquiries into confirmed bookings using rate strategy knowledge.

Matching Summary

Match Score: 85

Aman Group is seeking a Reservations Executive to manage guest booking requests and inquiries for their ultra-luxury brand. The role entails delivering exceptional service, building complex itineraries, and ensuring guest satisfaction across various channels.

Skills & Requirements

Must-have

  • 3-5 years luxury hospitality experience
  • Exceptional written and verbal communication
  • Strong attention to detail in data entry
  • Ability to multitask in fast-paced environment
  • High level of discretion with confidential info

Nice-to-have

  • Experience with Opera or SynXis systems
  • Passion for ultra-luxury brand values
  • Proactive problem-solving skills
  • Deep understanding of Aman service ethos

Key Requirements

  • 3-5 years experience in luxury reservations
  • Bachelor's degree preferred
  • Experience with CRM or reservation systems

Work Rights

Not specified

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