Customer Banking Specialist - Strathfield

Commtq

Strathfield, Australia
Part-time, onsite (28.75 hours per week)
Exceptional customer service delivery
Articulate financial terms clearly
Ask right questions find solutions
Commtq is seeking a Customer Banking Specialist for their Strathfield branch, offering a part-time position with a focus on delivering exceptional customer service in banking. Candidates should have experience in financial services, retail, or hospitality, along with strong communication skills and a customer-centric approach

Job Summary

  • As the Customer Banking Specialist in our Strathfield Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • Support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • Provide options for the customer through education & demonstration of our in-branch technology and digital banking options, problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture.

Matching Summary

Match Score: 85

Commtq is seeking a Customer Banking Specialist for their Strathfield branch, offering a part-time position with a focus on delivering exceptional customer service in banking. Candidates should have experience in financial services, retail, or hospitality, along with strong communication skills and a customer-centric approach.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Articulate financial terms clearly
  • Ask right questions find solutions
  • Act with integrity customer focus
  • Work in busy retail environment
  • Holistic customer solutions

Nice-to-have

  • Korean language skills highly desirable
  • Interest in career growth
  • Championing risk-adverse culture

Key Requirements

  • Proven experience delivering exceptional Customer Service
  • Ideally in Financial Services, Retail or Hospitality
  • Ability to work in a busy, commercial and driven retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter