Customer Banking Specialist - Bunbury (26.75 Hrs/week)

CBA New Digital Businesses Pty

Bunbury, Australia
Ability to work predetermined roster hours
Strong customer service and communication skills
Experience with retail banking transactions
This role involves building personal connections with customers through meaningful conversations and helping them utilize digital banking options

Job Summary

  • This role involves building personal connections with customers through meaningful conversations and helping them utilize digital banking options.
  • You will perform Financial Health Checks, process applications for loans and credit cards, and refer customers to specialists for complex needs.
  • The position requires adherence to bank processes, accurate transaction reconciliation, and active participation in community events.

Matching Summary

This role involves building personal connections with customers through meaningful conversations and helping them utilize digital banking options.

Skills & Requirements

Must-have

  • Ability to work predetermined roster hours
  • Strong customer service and communication skills
  • Experience with retail banking transactions

Nice-to-have

  • Passion for community engagement and fundraising
  • Proactive approach to building customer rapport
  • Comfort working independently in a team environment

Key Requirements

  • Availability for specific part-time roster (26.75 hours/week)
  • Genuine passion for customer service excellence
  • Ability to work in a busy commercial retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter