Service Center Assistant-2

Sedgwick

**
Customer liaison for claims
Claims application process
Enter application information accurately
** Sedgwick is seeking a Service Center Assistant-2 to facilitate the claims application process and provide customer support. The ideal candidate should possess strong communication skills and a background in customer service, particularly in a call center environment. **

Job Summary

  • To expedite the claims application process, ensure correct case assignment, and act as a customer liaison in assisting the customer with the correct contact person to resolve problems and/or questions.
  • Communicates clearly and professionally with the customer by telephone and/or written correspondence regarding all aspects of claims process.
  • Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance.

Matching Summary

Match Score: 75

** Sedgwick is seeking a Service Center Assistant-2 to facilitate the claims application process and provide customer support. The ideal candidate should possess strong communication skills and a background in customer service, particularly in a call center environment. **

Skills & Requirements

Must-have

  • Customer liaison for claims
  • Claims application process
  • Enter application information accurately
  • Assign new claims
  • Direct customer calls

Nice-to-have

  • Quality service culture
  • Caring culture
  • Work-life balance
  • Team environment

Key Requirements

  • High school diploma or GED required
  • One year customer service experience
  • Inbound call center experience preferred
  • PC literate, including Microsoft Office

Work Rights

Not specified

Tailored Resume

Cover Letter