Head Of Client Service, Hong Kong - Vice President

State Street UK

Hong Kong, , Hong Kong
Not specified; not specified; not specified
15+ years asset servicing experience
Fund administration and custody knowledge
Senior client relationship management
This senior leadership role is responsible for overseeing the entire Client Service function in Hong Kong, ensuring service delivery excellence across a portfolio of institutional clients

Job Summary

  • This senior leadership role is responsible for overseeing the entire Client Service function in Hong Kong, ensuring service delivery excellence across a portfolio of institutional clients.
  • The successful candidate will act as the primary escalation point for clients while partnering with Product, Operations, Technology, and Risk teams to drive operational resilience.
  • State Street offers inclusive development opportunities, flexible work-life support, and vibrant employee networks to help employees reach their full potential.

Matching Summary

This senior leadership role is responsible for overseeing the entire Client Service function in Hong Kong, ensuring service delivery excellence across a portfolio of institutional clients.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 15+ years asset servicing experience
  • Fund administration and custody knowledge
  • Senior client relationship management
  • Hong Kong regulatory environment expertise
  • English and Chinese fluency required

Nice-to-have

  • Experience with alternative asset classes
  • Change management and transformation skills
  • Strategic partnership with internal stakeholders
  • Culture of continuous improvement
  • Data-driven decision making capabilities

Key Requirements

  • University degree or equivalent
  • Minimum 15 years in asset servicing
  • Fluency in English, Cantonese, and Mandarin
  • Leadership experience in fund structures
  • Knowledge of SFC and HK regulatory framework

Work Rights

Not specified

Tailored Resume

Cover Letter