Dms Admin

Lithia & Driveway

Medford, OR, US
Base: $19.25-$28.85ph; bonus/equity: not specified...
On-site
Detail-oriented with strong accuracy
Effective communication and active listening
Proficient in excel
Lithia & Driveway is seeking a DMS Admin to process service contract activations and cancellations while providing exceptional customer service. The role requires strong attention to detail, effective communication, and proficiency in data entry, with a focus on maintaining accuracy and supporting team operations

Job Summary

  • The Contact Center Administrator (DMS admin) is responsible for processing activations and cancellations of mechanical service contracts and maintenance agreements, while demonstrating exceptional customer service.
  • Lithia & Driveway (LAD) is one of the largest global automotive retailers providing a wide array of products and services throughout the ownership lifecycle with a vision to modernize personal transportation solutions wherever, whenever, and however consumers desire.
  • We Offer Best-in-Class Industry Benefits: Competitive pay, Medical, Dental, and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 75

Lithia & Driveway is seeking a DMS Admin to process service contract activations and cancellations while providing exceptional customer service. The role requires strong attention to detail, effective communication, and proficiency in data entry, with a focus on maintaining accuracy and supporting team operations.

Salary

Base: $19.25-$28.85/hr; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, PTO, Disability, Life Insurance, 401(k), ESPP, Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Detail-oriented with strong accuracy
  • Effective communication and active listening
  • Proficient in Excel

Nice-to-have

  • Team player with excellent customer service focus
  • ADP and Fabsoft a plus

Key Requirements

  • High School graduate or equivalent
  • 18 years or older required
  • Basic knowledge of accounting principles

Work Rights

Not specified

Tailored Resume

Cover Letter