Ta Service Representative

Franklin Templeton

Exceptional service support
Seamless service delivery
Fostering distributor relationships
The TA Service Representative is responsible for effectively managing critical distributors at Third Party POS locations by providing exceptional service support and liaising with key personnel for seamless service delivery

Job Summary

  • The TA Service Representative is responsible for effectively managing critical distributors at Third Party POS locations by providing exceptional service support and liaising with key personnel for seamless service delivery.
  • Ongoing responsibilities include meeting target distributor segments, fostering relationships, delivering exemplary service experiences, tracking NIGO miss outs, and answering queries from distributors, financial advisors, and other interested parties.
  • Franklin Templeton offers professional development growth opportunities, an educational assistance program, comprehensive insurance benefits, personal loan assistance, an Employee Stock Investment Plan, and Paternity leave.

Matching Summary

The TA Service Representative is responsible for effectively managing critical distributors at Third Party POS locations by providing exceptional service support and liaising with key personnel for seamless service delivery.

Skills & Requirements

Must-have

  • Exceptional service support
  • Seamless service delivery
  • Fostering distributor relationships
  • Tracking NIGO miss outs
  • Answering distributor queries
  • Adhering to legal requirements

Nice-to-have

  • Welcoming, inclusive, flexible culture
  • Employee well-being focus
  • Professional development growth
  • Positive and healthy lifestyle support

Key Requirements

  • MBA or any graduate degree
  • Commerce / accounting / finance background preferred
  • Proficient in English, numerate
  • NISM Certification
  • PC knowledge including Microsoft Office
  • Administrative and time management skills
  • Ability to interact with external clients
  • Strong attention to detail
  • Previous branch / Service oriented experience
  • Knowledge of mutual funds and regulations

Work Rights

Not specified

Tailored Resume

Cover Letter