Client relationship management for public and private sectors
The role involves managing a team of 9 maintenance technicians while overseeing all maintenance and repair operations in the Essonne and southern Hauts-de-Seine regions
Job Summary
The role involves managing a team of 9 maintenance technicians while overseeing all maintenance and repair operations in the Essonne and southern Hauts-de-Seine regions.
You will ensure optimal service quality by managing client relationships throughout the contract lifecycle and addressing complaints from public and private clients.
KONE offers an innovative working culture focused on employee engagement, sustainability, and ethical business practices.
Matching Summary
The role involves managing a team of 9 maintenance technicians while overseeing all maintenance and repair operations in the Essonne and southern Hauts-de-Seine regions.
Skills & Requirements
Must-have
Management of maintenance teams
Elevator and escalator maintenance operations
Client relationship management for public and private sectors
Safety compliance for teams and users
Performance monitoring and reporting
Nice-to-have
Entrepreneurial mindset and autonomy
Strong interpersonal and communication skills
Commercial awareness and reactivity
Commitment to sustainability and innovation
Key Requirements
Higher technical education (Bac +5 or equivalent)
Minimum 2 years experience in business management within service activities
Experience specifically in Elevators and/or Doors sector
Proven leadership and team management capabilities