Change Management Intern ((ncs) - Bcit

Baltimore City

Baltimore, Maryland, US
Base: $15.00 hourly; bonus/equity: not specified; ...
Developing data tracking for business process adoption
Creating step-by-step software instructions
Editing job aids for user-friendliness
The Change Management intern will support change management, improving user experience, and engaging community members within the City of Baltimore

Job Summary

  • The Change Management intern will support change management, improving user experience, and engaging community members within the City of Baltimore.
  • This role offers meaningful interaction with community members, allowing interns to see firsthand how residents use City services and how thoughtful design can improve their experience.
  • The City of Baltimore offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans along with wellness programs and workshops.

Matching Summary

The Change Management intern will support change management, improving user experience, and engaging community members within the City of Baltimore.

Salary

Base: $15.00 Hourly; Bonus/Equity: Not specified; Benefits: Medical, prescription drug, dental, vision, optional life, AD&D, FSA, wellness programs

Skills & Requirements

Must-have

  • Developing data tracking for business process adoption
  • Creating step-by-step software instructions
  • Editing job aids for user-friendliness
  • Preparing communications for employees and residents
  • Organizing user testing sessions for website redesign

Nice-to-have

  • Experience creating online videos or animations
  • Strong organizational skills
  • Understanding of diverse learning styles
  • Ability to appeal to diverse audiences

Key Requirements

  • Currently attending a Maryland high school as a junior/senior
  • Currently attending a Maryland higher education institution
  • Graduated from a Maryland high school and enrolled in non-Maryland higher education
  • Graduated from a Maryland high school and enrolled in career technical training program

Work Rights

Not specified

Tailored Resume

Cover Letter