Not specified; generous discounts from over 350 re...
Fully remote
Strong empathetic customer service focus
Excellent written and verbal communication skills
Exceptional organisational and time management skills
You will play a key role in supporting injured workers throughout the dispute resolution process while providing an empathetic customer experience
Job Summary
You will play a key role in supporting injured workers throughout the dispute resolution process while providing an empathetic customer experience.
The position offers flexibility to work from home once fully trained and includes access to a corporate wellbeing program with discounted health insurance.
EML fosters a learning culture that invests in employee development to ensure long-term career growth within a diverse and inclusive team.
Matching Summary
You will play a key role in supporting injured workers throughout the dispute resolution process while providing an empathetic customer experience.
Salary
Not specified; Generous discounts from over 350 retailers; Entitlement to annual company incentive scheme + salary reviews
Skills & Requirements
Must-have
Strong empathetic customer service focus
Excellent written and verbal communication skills
Exceptional organisational and time management skills
Sound analytical and problem-solving abilities
Nice-to-have
Background in customer service or mediation
Personal industry experience with accuracy
Proactive approach to challenges
Ability to prioritise effectively
Key Requirements
Background in customer service, mediation or personal industry advantageous