The Commonwealth Bank is seeking a Customer Banking Specialist for their Cheltenham branch to provide exceptional customer service and support with banking needs. The role involves engaging with customers, processing applications, and promoting financial products while working predetermined hours from Monday to Friday
Job Summary
The role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million customers.
Employees will conduct in-depth conversations to assess overall banking needs including home loans, business banking, and financial advice.
The position requires championing a risk-adverse culture while providing holistic solutions in a busy commercial retail environment.
Matching Summary
Match Score: 85
The Commonwealth Bank is seeking a Customer Banking Specialist for their Cheltenham branch to provide exceptional customer service and support with banking needs. The role involves engaging with customers, processing applications, and promoting financial products while working predetermined hours from Monday to Friday.
Skills & Requirements
Must-have
Proven experience in customer service
Ability to articulate financial terms clearly
Availability for Monday-Friday roster
Nice-to-have
Interest in building a long-term career
Genuine interest in financial wellbeing
Experience in retail or hospitality environments
Key Requirements
Proven customer service experience in financial services, retail, or hospitality
Excellent communication skills with ability to explain financial concepts
Integrity and ability to place the customer at the center of operations