Hrbp- Contact Center

Lion Street

4+ years hr business partner experience
Employee relations expertise in high-volume environments
Change management leading business integrations
This role serves as the primary point of contact for Contact Center leadership on workforce planning, talent development, and employee relations

Job Summary

  • This role serves as the primary point of contact for Contact Center leadership on workforce planning, talent development, and employee relations.
  • The company is a leading independent distributor of life, health, and wealth insurance products with a strong insurtech focus.
  • Integrity offers a competitive compensation package and a family-like culture that celebrates hard work and supports daily professional growth.

Matching Summary

This role serves as the primary point of contact for Contact Center leadership on workforce planning, talent development, and employee relations.

Skills & Requirements

Must-have

  • 4+ years HR Business Partner experience
  • Employee Relations expertise in high-volume environments
  • Change Management leading business integrations
  • Knowledge of ADA and FMLA regulations
  • Strong analytical skills for investigations

Nice-to-have

  • Contact Center or Call Center experience
  • Experience in hyper-growth environment
  • Ability to influence without direct authority
  • Proactive adaptable approach to evolving needs

Key Requirements

  • Bachelor's degree in Human Resources, Business, or related field
  • Demonstrated expertise in ADA and FMLA regulations
  • Minimum 4 years of HR Business Partner experience

Work Rights

Not specified

Tailored Resume

Cover Letter