Junior Engineer / Engineer – Technical Service

KONE Macedonia

Unknown, Unknown, North Macedonia
Fully remote
Safe working practices adherence
Complex technical issue resolution
New equipment first visit execution
The role is responsible for solving complex technical issues assigned by the Technical Helpdesk Manager while ensuring strict adherence to safety instructions

Job Summary

  • The role is responsible for solving complex technical issues assigned by the Technical Helpdesk Manager while ensuring strict adherence to safety instructions.
  • Employees must actively identify technical competence gaps in new or competitor equipment and communicate findings to maintain service quality.
  • The position involves improving the competence of Maintenance Technicians through coaching, explaining root causes, and spreading knowledge of new methodologies.

Matching Summary

The role is responsible for solving complex technical issues assigned by the Technical Helpdesk Manager while ensuring strict adherence to safety instructions.

Skills & Requirements

Must-have

  • Safe working practices adherence
  • Complex technical issue resolution
  • New equipment first visit execution
  • Safety hazard identification and fixing
  • Remote monitoring alarm system troubleshooting
  • Customer relationship management

Nice-to-have

  • Proactive on-site communication skills
  • Service mindset application
  • Knowledge sharing of Field Letters
  • Continuous improvement contribution
  • Collaborative working culture participation

Key Requirements

  • Experience with complex technical troubleshooting
  • Ability to plan workload effectively
  • Competence in remote monitoring systems

Work Rights

Not specified

Tailored Resume

Cover Letter