Customer Service Representative - Moonee Ponds

CommBank

Moonee Ponds, Australia
In-person (predetermined roster: wednesday, thursday, and friday, 9:30 am - 4 pm)
Responding to transactional banking needs
Processing deposits and withdrawals
Assisting with cash/atm procedures
CommBank is seeking a Customer Service Representative for their Moonee Ponds branch, responsible for providing a seamless banking experience to customers. The role involves handling transactions, educating customers on digital banking, and adhering to the bank's processes while delivering excellent customer service

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As a Customer Service Representative in our Moonee Ponds Branch you’ll be: Responding to customers transactional banking needs, delivering a seamless customer experience.
  • With us, you’ll help customers make the right financial decisions and achieve their dreams.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Service Representative for their Moonee Ponds branch, responsible for providing a seamless banking experience to customers. The role involves handling transactions, educating customers on digital banking, and adhering to the bank's processes while delivering excellent customer service.

Skills & Requirements

Must-have

  • responding to transactional banking needs
  • processing deposits and withdrawals
  • assisting with cash/ATM procedures
  • adhering to bank processes and procedures

Nice-to-have

  • genuine passion for customer service
  • improving financial wellbeing of customers
  • contribute to a collaborative culture
  • seeing the big picture for customers

Key Requirements

  • available to cover specific roster
  • entry-level position
  • ability to ask the right questions
  • excellent communication skills
  • ability to work in a busy environment

Work Rights

Not specified

Tailored Resume

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