Membership Support Representative, Membership And Member Rewards
AMA
Alberta, Canada
Competitive salary; not specified; not specified
Hybrid
Protecting membership data integrity
Delivering exceptional service experiences
Interpreting policies and procedures
This is a 12 month term opportunity where you'll play an essential part in protecting the integrity of AMA’s Membership data while delivering exceptional service experiences
Job Summary
This is a 12 month term opportunity where you'll play an essential part in protecting the integrity of AMA’s Membership data while delivering exceptional service experiences.
You’ll interpret policies, offers, and procedures to assist with membership and rewards transactions, ensuring data accuracy and operational consistency.
As part of the AMA team, you’ll enjoy competitive salary, vacation pay, great AMA discounts, and unlimited learning opportunities.
Matching Summary
This is a 12 month term opportunity where you'll play an essential part in protecting the integrity of AMA’s Membership data while delivering exceptional service experiences.
Salary
Competitive salary; Not specified; Not specified
Skills & Requirements
Must-have
Protecting membership data integrity
Delivering exceptional service experiences
Interpreting policies and procedures
Handling inbound calls and digital inquiries
Driving member retention and acquisition
Nice-to-have
Genuinely enjoy meeting new people
Balancing professionalism with warmth
Embrace continuous learning
Thrive in a fast-paced environment
Key Requirements
High school diploma required
Post-secondary education is an asset
Proven customer service experience
Exceptional written communication skills
Strong computer proficiency
Experience in a fast-paced, deadline-driven environment