Sap Ams Manager - German Speaking

Jobs Ta Pwc

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Fluent german (c1/c2)
Sap application support / ams delivery
Itil principles and best practices
** PwC is seeking a German-speaking SAP AMS Manager to lead the Application Managed Services for a major German banking client. The role involves overseeing operations, managing support teams, and ensuring adherence to service standards while providing significant client exposure and impact. **

Job Summary

  • Lead and coordinate an Application Support team across L1–L3, overseeing end-to-end AMS delivery and ensuring adherence to defined SLA/KPI.
  • Manage incident, problem, and change processes in line with ITIL, planning and coordinating patching, upgrades, and overall application lifecycle activities.
  • Benefit program with 45.000+ points for holidays, education, food vouchers, sports, health, and more, alongside extensive SAP and non-SAP development training opportunities.

Matching Summary

Match Score: 75

** PwC is seeking a German-speaking SAP AMS Manager to lead the Application Managed Services for a major German banking client. The role involves overseeing operations, managing support teams, and ensuring adherence to service standards while providing significant client exposure and impact. **

Skills & Requirements

Must-have

  • Fluent German (C1/C2)
  • SAP Application Support / AMS delivery
  • ITIL principles and best practices
  • Leading cross-functional teams
  • Stakeholder management and communication
  • Incident and problem management

Nice-to-have

  • Banking or public-sector experience
  • ServiceNow, JIRA, Remedy familiarity
  • Nearshore/offshore team experience
  • ITIL certification

Key Requirements

  • Fluent German (C1/C2)
  • Proven SAP AMS delivery experience
  • Strong ITIL understanding
  • Experience leading teams
  • Excellent stakeholder management

Work Rights

Not specified

Tailored Resume

Cover Letter