Customer Service Representative

Maxcessinternational

Eureka, MO, United States
On-site
Provide best-in-class customer service
Recommend best product
Configure quotes and orders
Act as the face of RotoMetrics to customers and provide best-in-class customer service to internal and external customers

Job Summary

  • Act as the face of RotoMetrics to customers and provide best-in-class customer service to internal and external customers.
  • Configure quotes and orders to customer specification within 2-4 hours of receipt and thoroughly communicate directly with customers to ensure quote/order accuracy.
  • Collaborate efficiently with supporting departments to provide accurate products, meet delivery requirements, manage complaints and returns, and ensure timely invoice payments.

Matching Summary

Act as the face of RotoMetrics to customers and provide best-in-class customer service to internal and external customers.

Skills & Requirements

Must-have

  • Provide best-in-class customer service
  • Recommend best product
  • Configure quotes and orders
  • Communicate directly with customers
  • Collaborate efficiently with supporting departments

Nice-to-have

  • Cultivate an environment of collaboration
  • Identify trends in customer satisfaction

Key Requirements

  • Customer-incurred fees
  • Units on hold limits

Work Rights

Not specified

Tailored Resume

Cover Letter