Night Auditor

The Hoxton Roma

Rome, Italy
On-site
Manage guest accounting
Handle check-in and check-out
Ensure correct room rates
Manage the check-in and check-out processes for all guests, handle guest accounting, and ensure billing accuracy

Job Summary

  • Manage the check-in and check-out processes for all guests, handle guest accounting, and ensure billing accuracy.
  • Assist the Night Manager with daily overbooking levels and collaborate with all departments to ensure maximum occupancy.
  • Maintain a positive and friendly attitude at all times, even when working to resolve complex challenges.

Matching Summary

Manage the check-in and check-out processes for all guests, handle guest accounting, and ensure billing accuracy.

Skills & Requirements

Must-have

  • Manage guest accounting
  • Handle check-in and check-out
  • Ensure correct room rates
  • Respond to guest inquiries
  • Monitor guest safety

Nice-to-have

  • Positive and friendly attitude
  • Creative and rewarding environment
  • Passionate about hospitality
  • Make a positive impact

Key Requirements

  • Experience in hospitality or leisure
  • Excellent Italian and English language skills
  • Proficiency in computer systems
  • Understanding of GDS systems
  • Experience with Opera or similar front desk systems

Work Rights

Not specified

Tailored Resume

Cover Letter