Job Summary

• The Customer Service/Tech Support Rep engages with customers in English and French through inbound and outbound calls and/or online channels, resolving routine inquiries and issues related to client products and services.
• Concentrix offers a people-first, inclusive culture with real career growth potential, where approximately 80% of managers and leaders have been promoted from within.
• Benefits include medical, dental, and vision insurance, an employee assistance program, a registered retirement savings plan, paid time off and holidays, and paid training days.

Matching Summary

Salary

$25/hr; Incentives based on performance; Medical, dental, vision, EAP, RRSP, PTO, holidays, paid training

Skills & Requirements

Key Requirements

• One year or more technical support experience
• 18 years of age or older
• High school diploma or GED
• At least one year customer service experience
• Proficiency in fast-paced multi-tasking

Work Rights