Oss - On-site Services Engineer

HITACHI ENERGY USA INC

Crystal Springs, Mississippi, United States of America
Fully remote
Two years of professional it support experience
Formal qualification in it from accredited institution
Experience in manufacturing industry required
This role is responsible for troubleshooting IT issues requiring physical attention and delivering ready-to-use computers to users

Job Summary

  • This role is responsible for troubleshooting IT issues requiring physical attention and delivering ready-to-use computers to users.
  • The successful candidate will manage physical stock, perform inventory checks, and handle logistics for device shipment and movement.
  • Hitachi Energy offers a collaborative environment with abundant opportunities for professional growth and development.

Matching Summary

This role is responsible for troubleshooting IT issues requiring physical attention and delivering ready-to-use computers to users.

Skills & Requirements

Must-have

  • Two years of professional IT support experience
  • Formal qualification in IT from accredited institution
  • Experience in Manufacturing Industry required
  • Fluency in local and English language
  • Familiarity with Service Now IT Enterprise Platform

Nice-to-have

  • Proactive solution-oriented mindset
  • Ability to work independently
  • Excellent communication skills
  • Preferred ITIL 4 certification
  • Preferred Lean 6 Sigma certification

Key Requirements

  • Two years of professional IT support experience
  • Formal qualification in IT or apprenticeship
  • Manufacturing industry experience required
  • Legal authorization to work in the United States

Work Rights

Legal authorization to work in the applied location

Tailored Resume

Cover Letter