Responsible for ensuring an up-to-date and verified database of all Assets and Configuration Items (CIs) throughout the IT Service Management Lifecycle
Job Summary
Responsible for ensuring an up-to-date and verified database of all Assets and Configuration Items (CIs) throughout the IT Service Management Lifecycle.
Collaborate with key stakeholders, internal teams, and external vendors for the introduction and retirement of assets through various IT processes.
Supporting the Head of Asset and Configuration to manage Data Governance Framework, monitoring the quality of updates to the CMDB.
Matching Summary
Responsible for ensuring an up-to-date and verified database of all Assets and Configuration Items (CIs) throughout the IT Service Management Lifecycle.
Skills & Requirements
Must-have
ServiceNow platform experience
ServiceNow Discovery and CMDB
IT Asset Management (ITAM)
Cloud and Infrastructure technologies
Data Governance Framework management
Nice-to-have
Continuous improvement approach
Positive disrupter mindset
Cross-jurisdictional service experience
Key Requirements
Proven experience in asset and configuration management