Lead Veterinary Customer Service Representative

AmeriVet

Base: $22-$25ph based on experience; bonus/equity:...
2+ years veterinary reception experience
Leadership experience strongly preferred
Knowledge of veterinary terminology
The role involves leading, supporting, and mentoring the reception team to ensure smooth daily operations at the animal hospital

Job Summary

  • The role involves leading, supporting, and mentoring the reception team to ensure smooth daily operations at the animal hospital.
  • Candidates must possess strong knowledge of veterinary terminology and proficiency with software systems like Cornerstone, ezyVet, or Avimark.
  • The company offers competitive pay, health benefits, paid time off, and tailored development programs for full-time employees.

Matching Summary

The role involves leading, supporting, and mentoring the reception team to ensure smooth daily operations at the animal hospital.

Salary

Base: $22-$25/hr based on experience; Bonus/Equity: Performance bonuses mentioned; Benefits: Health, dental, vision, 401(k) matching, student loan assistance

Skills & Requirements

Must-have

  • 2+ years veterinary reception experience
  • Leadership experience strongly preferred
  • Knowledge of veterinary terminology
  • Competency with veterinary software systems
  • Strong multitasking in high-volume environment

Nice-to-have

  • Compassionate and patient demeanor
  • Ability to handle emotional situations
  • Supportive team culture focus
  • Professional growth opportunities

Key Requirements

  • 2+ years of veterinary reception or customer service experience
  • Leadership experience strongly preferred
  • Competency with veterinary software systems

Work Rights

Not specified

Tailored Resume

Cover Letter