Product Operations Analyst - Moneylion

MoneyLion

Kuala Lumpur, Malaysia
Root cause analysis
Data analytics
Product metrics tracking
You will be an essential link between customer-facing operations teams and the product and engineering team building features used by MoneyLion users

Job Summary

  • You will be an essential link between customer-facing operations teams and the product and engineering team building features used by MoneyLion users.
  • Build and manage data dashboards to track product metrics and unearth key insights.
  • At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team.

Matching Summary

You will be an essential link between customer-facing operations teams and the product and engineering team building features used by MoneyLion users.

Skills & Requirements

Must-have

  • Root cause analysis
  • Data analytics
  • Product metrics tracking
  • Process improvement
  • Customer feedback analysis

Nice-to-have

  • Agile principles and techniques
  • Process-oriented mindset
  • Strong interpersonal skills
  • Leveraging AI as a teammate

Key Requirements

  • 3 - 4 years experience
  • Bachelor’s Degree
  • Basic proficiency of SQL

Work Rights

Not specified

Tailored Resume

Cover Letter