Technical demonstrations and clarify system functionality
Manage the presales, implementation, and ongoing technical service delivery for Broadridge’s US Proxy solutions in Japan, acting as a bridge between US teams and Japanese clients
Job Summary
Manage the presales, implementation, and ongoing technical service delivery for Broadridge’s US Proxy solutions in Japan, acting as a bridge between US teams and Japanese clients.
Support sales efforts with technical expertise, oversee project delivery and integration post-sale, and establish strong local technical and operational support in Japan.
Provide real-time technical support and issue resolution during Japan business hours, manage escalation processes, and advocate for client interests in internal product meetings.
Matching Summary
Manage the presales, implementation, and ongoing technical service delivery for Broadridge’s US Proxy solutions in Japan, acting as a bridge between US teams and Japanese clients.
Skills & Requirements
Must-have
US Proxy solutions in Japan
technical execution and client satisfaction
technical demonstrations and clarify system functionality
RESTful APIs integration
real-time technical support
issue resolution during Japan business hours
Nice-to-have
empower others to accomplish more
collaborative, engaging, and inclusive environment
client-centric work ethic
sensitivity to cultural and organizational contexts