Customer Service Operator

UPS

Not specified
Inputs and investigates cases
Fields customer calls
Documents incoming information
UPS is seeking a Customer Service Operator to provide top-tier customer support, investigate cases, and manage customer communications. The position emphasizes problem-solving and documentation skills while being part of a dynamic, innovative corporate culture

Job Summary

  • This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.
  • The employee documents incoming information regarding the customer's concern and investigates all evidence until the case is completed.
  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Matching Summary

Match Score: 75

UPS is seeking a Customer Service Operator to provide top-tier customer support, investigate cases, and manage customer communications. The position emphasizes problem-solving and documentation skills while being part of a dynamic, innovative corporate culture.

Skills & Requirements

Must-have

  • inputs and investigates cases
  • fields customer calls
  • documents incoming information

Nice-to-have

  • unique combination of skill and passion
  • drive to lead teams
  • innovative possibilities

Key Requirements

  • Fixed Term employment type

Work Rights

Not specified

Tailored Resume

Cover Letter