This role will help manage our busy phone lines and is responsible for providing quotes, establishing insurance policies, and assisting customers with changes and queries on their policy
Job Summary
This role will help manage our busy phone lines and is responsible for providing quotes, establishing insurance policies, and assisting customers with changes and queries on their policy.
Some of the benefits we offer to our team members are: Development programs and study grants and support for higher education Cultural day off to celebrate what’s important to you.
We come from a variety of countries, cultures, and backgrounds, but we are united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results.
Matching Summary
This role will help manage our busy phone lines and is responsible for providing quotes, establishing insurance policies, and assisting customers with changes and queries on their policy.
Skills & Requirements
Must-have
Customer service experience
Call centre experience
Microsoft Office Suite knowledge
Meet service levels and KPIs
Prioritise and multi-task effectively
Nice-to-have
Passion for classic cars
Insurance and warranty experience
Pleasant and professional manner
Team player
Proactive attitude and willingness to learn
Key Requirements
Previous customer service and/or call centre experience ideal
Previous experience in insurance and warranty (desirable but not essential)