Assistant Manager

Sofitel Brisbane Central

Brisbane, Australia
On-site
Front desk operations
Exceptional customer service
Team supervision and motivation
Oversee the smooth and efficient daily operation of the Front Desk

Job Summary

  • Oversee the smooth and efficient daily operation of the Front Desk.
  • Deliver exceptional customer service and handle guest needs and concerns with professionalism and care.
  • Supervise, support, and motivate team members to meet brand service standards and procedures.

Matching Summary

Oversee the smooth and efficient daily operation of the Front Desk.

Skills & Requirements

Must-have

  • Front Desk Operations
  • Exceptional Customer Service
  • Team Supervision and Motivation
  • Shift Handover Management
  • Accounts Receivable Management
  • Rostering and Labour Efficiency
  • Stocktakes and Inventory Monitoring

Nice-to-have

  • Dynamic and Fast-Paced Environment
  • Multitasking Ability
  • Proactive Problem-Solving
  • Confident Leadership Style
  • Hands-On Approach

Key Requirements

  • Previous leadership role experience
  • Opera Cloud experience (desirable)

Work Rights

Not specified

Tailored Resume

Cover Letter