Bosch Rexroth is seeking a Customer Quality Engineer in Suzhou, China, to provide quality support for customers, manage complaints, and enhance technical understanding of products. The role requires extensive experience in the automotive industry, specifically with knowledge of IATF16949 standards and problem-solving methods
Job Summary
Provide quality support to customers, coordinating between customers and Bosch internally, and handling customer complaints and on-site issues.
Offer technical support throughout the product lifecycle, from pre-production to after-sales, to enhance customer technical understanding and reduce warranty costs.
Implement preventive measures to ensure perfect quality for customers, including engineer training, lessons learned from complaints, and driving internal continuous improvement.
Matching Summary
Match Score: 85
Bosch Rexroth is seeking a Customer Quality Engineer in Suzhou, China, to provide quality support for customers, manage complaints, and enhance technical understanding of products. The role requires extensive experience in the automotive industry, specifically with knowledge of IATF16949 standards and problem-solving methods.
Skills & Requirements
Must-have
customer quality support
handle customer complaints
technical support for customers
preventive measures
customer relationship management
IATF16949 standard
8D problem-solving method
Nice-to-have
improve quality of life
customer satisfaction and loyalty
driving internal continuous improvement
excellent communication and negotiation skills
Key Requirements
Bachelor's or Master's degree in Mechanical/Electronic Engineering