Insurance Call Center Representative

DXC Technology UK

Usa, TX, United States
Base: $36,700 - $68,200; bonus/equity: not specifi...
In-person collaboration with flexibility
Handle inbound customer calls
Strong communication skills
Fast-paced call center environment
DXC Technology is looking for an Insurance Call Center Representative to support customers with inquiries related to insurance and financial products. The ideal candidate should have strong communication skills, customer service experience, and preferably hold a FINRA Series 6 or 7 license

Job Summary

  • We are seeking a customer-focused Insurance Customer Service Representative to support clients with inquiries related to insurance and financial products.
  • DXC offers a comprehensive, flexible, and competitive benefits program which includes health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.
  • At DXC Technology, we believe strong connections and community are key to our success and are committed to fostering an inclusive environment where everyone can thrive.

Matching Summary

Match Score: 85

DXC Technology is looking for an Insurance Call Center Representative to support customers with inquiries related to insurance and financial products. The ideal candidate should have strong communication skills, customer service experience, and preferably hold a FINRA Series 6 or 7 license.

Salary

Base: $36,700 - $68,200; Bonus/Equity: Not specified; Benefits: Health, dental, vision, wellness, life and disability insurance, retirement savings plan, paid holidays and time off

Skills & Requirements

Must-have

  • handle inbound customer calls
  • strong communication skills
  • fast-paced call center environment
  • attention to detail
  • manage difficult conversations
  • navigate multiple systems efficiently

Nice-to-have

  • customer-focused mindset
  • problem-solving and analytical skills
  • ability to work independently and in team
  • adaptability to learn new systems
  • remain calm under pressure
  • strong listening and interpersonal skills

Key Requirements

  • High school diploma or equivalent
  • 2+ years customer service experience
  • Active FINRA Series 6 or 7 license preferred
  • Experience in financial services or insurance
  • Experience with CRM or call center technologies

Work Rights

Not specified

Tailored Resume

Cover Letter