Responds to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization's service standards
Job Summary
Responds to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization's service standards.
Resolves basic or tier 1 payment and account related requests including card activations, payments, and name and address updates for card holders.
Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions.
Matching Summary
Responds to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization's service standards.
Skills & Requirements
Must-have
High School Diploma or Equivalent
Telephone and email communication
Data entry into client systems
Nice-to-have
Ability to navigate computerized data entry systems