Supervisor - Lead Access Navigator - Ochsner Therapy & Wellness

Ochsner Health

Fully remote
7 years hospital or clinic experience
Strong leadership and interpersonal skills
Proficient with windows applications and data entry
Ochsner Health is seeking a Supervisor - Lead Access Navigator for their Therapy & Wellness division, responsible for overseeing Patient Access functions and managing patient flow to minimize wait times. The ideal candidate should have extensive experience in customer service and leadership within a healthcare setting. This position offers the opportunity to make a significant impact in patient care while working in a fully remote environment

Job Summary

  • This role supervises Patient Access functions and manages the Therapy & Wellness Lead Navigator Team across regions.
  • The position requires a minimum of 7 years of experience in a hospital, clinic, or customer service environment.
  • Ochsner Health is committed to serving patients and values dedicated employees who make a difference every day.

Matching Summary

Match Score: 85

Ochsner Health is seeking a Supervisor - Lead Access Navigator for their Therapy & Wellness division, responsible for overseeing Patient Access functions and managing patient flow to minimize wait times. The ideal candidate should have extensive experience in customer service and leadership within a healthcare setting. This position offers the opportunity to make a significant impact in patient care while working in a fully remote environment.

Skills & Requirements

Must-have

  • 7 years hospital or clinic experience
  • Strong leadership and interpersonal skills
  • Proficient with Windows applications and data entry
  • Ability to travel between facilities
  • Flexible work schedule including weekends

Nice-to-have

  • Bachelor's degree preferred
  • Experience in revenue cycle management
  • Excellent conflict resolution abilities
  • Self-directed work style
  • Adaptability to diverse patient populations

Key Requirements

  • High school diploma required; Bachelor's preferred
  • Minimum 7 years relevant industry experience
  • Must be able to lift 20-50 pounds occasionally

Work Rights

Not specified

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