Guest Experience Expert (Bell, i-Job Program)

SINGAPORE MARRIOTT TANG PLAZA HOTEL

Singapore, Singapore
1-2 years hotel concierge or bell experience
Ability to handle cash transactions meticulously
General knowledge of singapore city attractions
The role is responsible for the day-to-day services of the Concierge and Bell operations ensuring guest satisfaction

Job Summary

  • The role is responsible for the day-to-day services of the Concierge and Bell operations ensuring guest satisfaction.
  • Employees will assist guests with local information, restaurant reservations, transportation arrangements, and luggage handling.
  • This position is part of the Integrated-Job (i-Job) program allowing rotation through various Front Office sections.

Matching Summary

Match Score: 85

The role is responsible for the day-to-day services of the Concierge and Bell operations ensuring guest satisfaction.

Skills & Requirements

Must-have

  • 1-2 years hotel concierge or bell experience
  • Ability to handle cash transactions meticulously
  • General knowledge of Singapore city attractions

Nice-to-have

  • Great communication and interpersonal skills
  • Strong teamwork capabilities
  • Service with a smile attitude

Key Requirements

  • Minimum GCE 'N' level qualification
  • 1-2 years relevant working experience in hotel concierge or bell roles
  • Able to start work within short notice period

Work Rights

Not specified

Tailored Resume

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