Manager, Field Service

Rapid Micro Biosystems Inc

Netherlands, Netherlands
On-site
Leading geographically dispersed teams
Delivering world-class service
Ensuring operational excellence
The Field Service Manager – EU & APAC is responsible for leading and developing a geographically dispersed team of Field Service Engineers (FSEs) to deliver world-class service, support, and customer satisfaction

Job Summary

  • The Field Service Manager – EU & APAC is responsible for leading and developing a geographically dispersed team of Field Service Engineers (FSEs) to deliver world-class service, support, and customer satisfaction.
  • This role will ensure operational excellence, adherence to regulatory standards, and the effective delivery of preventive maintenance, installations, troubleshooting, and repair services across the EU and APAC regions.
  • Careers at RMB are fast-moving, with the high growth you’d expect from a world leader in microbiology automation.

Matching Summary

The Field Service Manager – EU & APAC is responsible for leading and developing a geographically dispersed team of Field Service Engineers (FSEs) to deliver world-class service, support, and customer satisfaction.

Skills & Requirements

Must-have

  • leading geographically dispersed teams
  • delivering world-class service
  • ensuring operational excellence
  • adherence to regulatory standards

Nice-to-have

  • innovative technologies
  • high growth environment
  • inclusive environment

Key Requirements

  • Years of experience in field service management
  • Experience managing remote teams
  • Knowledge of regulatory standards

Work Rights

Not specified

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