Full Time Branch Ambassador - Montgomery County (north & East Cluster)
Capital One
Gaithersburg, MD, US
Base: $48,048 - $48,048; bonus/equity: not specifi...
Customer service experience
Cash handling experience
Fraud mitigation
You’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience
Job Summary
You’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience.
Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed.
You’ll be able to travel between branches in assigned local area and support the market that you are assigned.
Matching Summary
You’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience.
Salary
Base: $48,048 - $48,048; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Customer service experience
Cash handling experience
Fraud mitigation
Operational policies and procedures
Resolving customer inquiries
Digital navigation assistance
Nice-to-have
Adaptable and growth mindset
Customer experience-obsessed
Outgoing and passionate
Team player
Curious and eager to learn
Key Requirements
High School Diploma, GED, or Equivalent Certification
At least 1 year of Retail, Sales or Customer Service experience