Body Shop Customer Service Rep

Dch Toyota Of Oxnard

Base: $16.00-$20.00 ph; bonus/equity: not specifie...
Maintain positive empathetic attitude
Resolve customer complaints efficiently
Communicate via phone email channels
The role involves maintaining positive, empathetic, and professional attitudes toward customers at all times while resolving complaints

Job Summary

  • The role involves maintaining positive, empathetic, and professional attitudes toward customers at all times while resolving complaints.
  • Employees will respond promptly to inquiries through various communication channels and keep detailed records of interactions.
  • The position offers competitive pay ranging from $16.00 to $20.00 per hour along with comprehensive benefits including medical, dental, vision, and 401(k).

Matching Summary

The role involves maintaining positive, empathetic, and professional attitudes toward customers at all times while resolving complaints.

Salary

Base: $16.00-$20.00 per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, PTO, 401(k)

Skills & Requirements

Must-have

  • Maintain positive empathetic attitude
  • Resolve customer complaints efficiently
  • Communicate via phone email channels

Nice-to-have

  • Natural problem-solving skills
  • Comfortable in stressful situations
  • Experience with customer support

Key Requirements

  • Valid driver's license in state of residence
  • High school graduate or equivalent
  • At least 18 years of age
  • Ability to stay calm in emotional situations

Work Rights

Not specified

Tailored Resume

Cover Letter