Client Success Manager, Issuing

Fidelity National Information Services

Base: $90,640-$152,260; bonus/equity: not specifie...
5-7 years client success experience
Strategic stakeholder engagement
Product adoption and roi delivery
The Client Success Manager serves as a strategic partner to ensure clients realize the full value of their investment through solution adoption

Job Summary

  • The Client Success Manager serves as a strategic partner to ensure clients realize the full value of their investment through solution adoption.
  • Responsibilities include proactively analyzing client health data to mitigate churn risk and identifying expansion opportunities for growth.
  • The role requires collaborating cross-functionally with product, sales, and support teams to deliver tailored solutions that drive measurable business impact.

Matching Summary

The Client Success Manager serves as a strategic partner to ensure clients realize the full value of their investment through solution adoption.

Salary

Base: $90,640-$152,260; Bonus/Equity: Not specified; Benefits: Competitive salary and benefits package

Skills & Requirements

Must-have

  • 5-7 years Client Success experience
  • Strategic stakeholder engagement
  • Product adoption and ROI delivery
  • Data analysis with Tableau or similar
  • Cross-functional collaboration skills

Nice-to-have

  • Familiarity with card issuing processes
  • Knowledge of financial technology trends
  • Experience in fintech services
  • Strong presentation and communication skills

Key Requirements

  • Bachelor's degree required
  • 5-7 years experience in Client Success or Account Management
  • Knowledge of financial technology industry products

Work Rights

Not specified

Tailored Resume

Cover Letter