Csr/estimator

John Eagle Honda of Dallas

Dallas, Texas, US
Customer service skills
Organization and multi-tasking
Adapt to fast-paced environment
Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value

Job Summary

  • Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
  • Manage each repair throughout the process, ensuring quality standards by performing in-process QC and keeping customers fully informed.
  • We offer best in class industry benefits including competitive pay, medical, dental, vision plans, paid holidays & PTO, and a 401(k) retirement plan.

Matching Summary

Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.

Skills & Requirements

Must-have

  • Customer service skills
  • Organization and multi-tasking
  • Adapt to fast-paced environment
  • Deal with insurance partners
  • Estimating systems knowledge
  • Write complete estimates
  • Manage repair process

Nice-to-have

  • Earning customers for life
  • Take personal ownership
  • Improve constantly
  • Have fun
  • Quality workmanship
  • Top notch service

Key Requirements

  • High school graduate or equivalent
  • 18 years or older
  • Knowledge of dealing with Insurance partners preferred
  • Knowledge of estimating systems, CCC one preferred

Work Rights

Not specified

Tailored Resume

Cover Letter