Manager - Hr Service Management

Amgen

Hyderabad, India
Servicenow proficiency
Hr service delivery experience
Governance and compliance expertise
The Manager, HR Service Management drives operational excellence and service governance across HR service delivery

Job Summary

  • The Manager, HR Service Management drives operational excellence and service governance across HR service delivery.
  • This role oversees service performance, governance controls, and system enablement to optimize HR service delivery.
  • The incumbent acts as a strategic partner to enhance operational maturity and ensure high-quality service delivery.

Matching Summary

The Manager, HR Service Management drives operational excellence and service governance across HR service delivery.

Skills & Requirements

Must-have

  • ServiceNow proficiency
  • HR service delivery experience
  • Governance and compliance expertise

Nice-to-have

  • Strong analytical skills
  • Exceptional stakeholder management
  • Commitment to operational excellence

Key Requirements

  • 9–14 years in HR Shared Services
  • Bachelor’s degree or relevant experience
  • ITIL Foundation or equivalent certification

Work Rights

Not specified

Tailored Resume

Cover Letter