Field Service/support Engineer

Roche

Tashkent, Uzbekistan
Hybrid (based on requirement for field travel)
Installation and dismantling of diagnostic equipment
Preventive maintenance at customer sites
Troubleshooting hardware and software issues
Roche is seeking a Field Service/Support Engineer in Tashkent, Uzbekistan, responsible for the installation, maintenance, and technical support of diagnostic equipment. The ideal candidate should have a higher technical degree, at least two years of experience with large-scale equipment, and strong relationship management skills

Job Summary

  • The role involves performing installation, dismantling, maintenance, and repair of the company's diagnostic equipment.
  • Employees are expected to provide Tier 2 support for distributors and key partners while ensuring timely software updates.
  • The position requires frequent business travel within Kazakhstan and abroad, accounting for 70–80% of working time.

Matching Summary

Match Score: 85

Roche is seeking a Field Service/Support Engineer in Tashkent, Uzbekistan, responsible for the installation, maintenance, and technical support of diagnostic equipment. The ideal candidate should have a higher technical degree, at least two years of experience with large-scale equipment, and strong relationship management skills.

Skills & Requirements

Must-have

  • Installation and dismantling of diagnostic equipment
  • Preventive maintenance at customer sites
  • Troubleshooting hardware and software issues
  • CRM system usage for request logging
  • Infrastructure audits for equipment compatibility

Nice-to-have

  • Strong relationship management with external clients
  • Ability to work independently with integrity
  • Open dialogue and genuine connections culture
  • Collaboration across multiple departments

Key Requirements

  • Higher technical degree required
  • At least 2 years experience with large-scale equipment
  • Intermediate English proficiency or higher
  • Readiness for 70-80% business travel

Work Rights

Not specified

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