Experienced Service Advisor

Hendrick Dodge Ram FIAT

Cary, North Carolina, US
Previous automotive industry experience
Customer service skills
Valid driver's license
Responsible for selling, identifying, and documenting service, maintenance, and repair services for customers while scheduling appointments

Job Summary

  • Responsible for selling, identifying, and documenting service, maintenance, and repair services for customers while scheduling appointments.
  • The role requires maintaining CSI scores at or above company standards and adhering to all federal, state, and local safety regulations.
  • Candidates must demonstrate core values including integrity, accountability, and a commitment to exceeding customer expectations.

Matching Summary

Responsible for selling, identifying, and documenting service, maintenance, and repair services for customers while scheduling appointments.

Skills & Requirements

Must-have

  • Previous automotive industry experience
  • Customer service skills
  • Valid driver's license
  • Intermediate Microsoft Office skills
  • Dealership management system knowledge

Nice-to-have

  • Servant leadership mindset
  • Teamwork through trust and respect
  • Commitment to continuous improvement
  • Passion for winning culture

Key Requirements

  • High School Diploma or GED
  • 3-5 years of work experience
  • Valid Driver's License
  • Automotive field of study or experience
  • Working knowledge of vehicle mechanical operations

Work Rights

Not specified

Tailored Resume

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