Not specified (assumed hybrid based on standard practices in customer service roles)
Enter orders into system
Issue and pack cards
Process lost and faulty cards
Cubic Transportation Systems is seeking a Card Services Representative to support customer experience tasks related to card distribution and management. The role involves processing card orders, handling customer inquiries, and ensuring compliance with internal and external standards
Job Summary
This role involves distributing Go Cards, including entering orders, issuing cards, and managing stock levels.
Representatives must resolve escalated queries from the Call Centre and process refunds or balance transfers.
The position requires strict adherence to PCI Compliance and maintaining accurate patron records.
Matching Summary
Match Score: 75
Cubic Transportation Systems is seeking a Card Services Representative to support customer experience tasks related to card distribution and management. The role involves processing card orders, handling customer inquiries, and ensuring compliance with internal and external standards.