Client Care Advisor

Chanel (Australia) Pty Ltd

Full professional fluency in cantonese, mandarin, and english
Demonstrated client care experience
Ability to resolve issues independently
The Client Care Advisor acts as the first line of contact to deliver a unique CHANEL brand experience with exceptional service

Job Summary

  • The Client Care Advisor acts as the first line of contact to deliver a unique CHANEL brand experience with exceptional service.
  • The role requires thoroughly understanding CHANEL's products and heritage to provide personalized assistance across all channels.
  • CHANEL offers opportunities for career growth within a growing team focused on strengthening the client care experience.

Matching Summary

The Client Care Advisor acts as the first line of contact to deliver a unique CHANEL brand experience with exceptional service.

Skills & Requirements

Must-have

  • Full professional fluency in Cantonese, Mandarin, and English
  • Demonstrated client care experience
  • Ability to resolve issues independently

Nice-to-have

  • Positive attitude with empathy and resilience
  • Growth mindset and self-motivation
  • Creative problem solving skills

Key Requirements

  • Fluency in Cantonese, Mandarin, and English required
  • Proven client care experience needed
  • Strong interpersonal communication skills essential

Work Rights

Not specified

Tailored Resume

Cover Letter