Third Line Citrix Engineer

DXC Technology Australia & New Zealand

Preston, United Kingdom
Hybrid
Citrix virtual apps and desktops
Citrix cloud and netscaler adc
Windows server and active directory
Provide Third-Line Technical Support for incident escalations & problem record progression

Job Summary

  • Provide Third-Line Technical Support for incident escalations & problem record progression.
  • Collaborate with architecture and engineering teams to design and implement Citrix solutions.
  • Competitive compensation, pension scheme, and comprehensive benefits package.

Matching Summary

Provide Third-Line Technical Support for incident escalations & problem record progression.

Skills & Requirements

Must-have

  • Citrix Virtual Apps and Desktops
  • Citrix Cloud and NetScaler ADC
  • Windows Server and Active Directory
  • ITIL processes and enterprise support

Nice-to-have

  • proactive defect management
  • agile team collaboration
  • customer needs first approach

Key Requirements

  • Proven experience within a Third Line Support role
  • 2+ Years experience working within a third line support environment
  • Eligible for high level UK Security clearance

Work Rights

High level UK Security clearance required

Tailored Resume

Cover Letter