Senior Team Leader (voice)

Cloudmed / R1 RCM Inc.

Competitive total rewards pyckage; target variable...
**
3+ years leadership in bpo healthcare
Proven senior team lead experience
Knowledge of asa csat aht metrics
** The Senior Team Leader position at Cloudmed / R1 RCM Inc. involves managing and motivating a team within a BPO healthcare setting, requiring proven leadership experience and excellent communication skills. The role emphasizes team performance, training, and personal growth in a supportive environment that values innovation and community impact. **

Job Summary

  • The role involves managing day-to-day team activities while motivating members to achieve organizational goals in a healthcare setting.
  • Candidates must possess proven leadership experience in a BPO Healthcare setup for at least three years with knowledge of key metrics like ASA, CSAT, and AHT.
  • The company offers a competitive total rewards package including medical plans from day one, life insurance, and night differential pay.

Matching Summary

Match Score: 75

** The Senior Team Leader position at Cloudmed / R1 RCM Inc. involves managing and motivating a team within a BPO healthcare setting, requiring proven leadership experience and excellent communication skills. The role emphasizes team performance, training, and personal growth in a supportive environment that values innovation and community impact. **

Salary

Competitive Total Rewards Package; Target variable incentives; Night Differential offered

Skills & Requirements

Must-have

  • 3+ years leadership in BPO Healthcare
  • Proven Senior Team Lead experience
  • Knowledge of ASA CSAT AHT metrics

Nice-to-have

  • Strong analytical skillset
  • Confidence and negotiating skills
  • Results-oriented mindset

Key Requirements

  • Bachelor's degree required
  • 3 years minimum leadership experience
  • Experience as Senior Team Lead in BPO

Work Rights

Not specified

Tailored Resume

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