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The Sr. Account Manager at Express Scripts is responsible for managing client relationships, ensuring high levels of service and satisfaction, and overseeing the delivery of core services. The position is hybrid, requiring a blend of remote work and occasional travel, with a focus on client retention and performance metrics.
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Job Summary
The Sr. Account Manager is responsible for ensuring clients and patients receive superior service while managing the day-to-day client relationship.
This role involves presenting operational performance metrics to clients monthly or quarterly to promote satisfaction, retention, and upsell opportunities.
Candidates will enjoy a comprehensive range of benefits including medical, vision, dental, 401(k), and paid time off starting on day one.
Matching Summary
Match Score: 75
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The Sr. Account Manager at Express Scripts is responsible for managing client relationships, ensuring high levels of service and satisfaction, and overseeing the delivery of core services. The position is hybrid, requiring a blend of remote work and occasional travel, with a focus on client retention and performance metrics.
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Salary
Base: $96,800 - $161,400 USD yearly; Bonus: Eligible for annual bonus plan; Benefits: Medical, vision, dental, 401(k), life insurance, tuition reimbursement, 18 days PTO
Skills & Requirements
Must-have
Bachelor's degree or 11+ years experience
5+ years relevant account management experience
Strong analytical and problem-solving skills
Microsoft Office and internet proficiency
Cross-functional collaboration and communication
Nice-to-have
Proactive anticipation of client needs
Project management process utilization
Client-centric team leadership
Upselling and profitability focus
Key Requirements
Bachelor's degree in related field
11+ years of experience OR 5+ years with Bachelor's/Master's