Revenues Officer

Capita

United Kingdom
Base: £26,227.50; bonus/equity: not specified; ben...
Fully remote
Examine council tax accounts
Investigate and locate information
Assess and make accurate decisions
Examine council tax accounts or claims to ensure that the correct evidence and information is obtained in accordance with the standards required and contract procedures

Job Summary

  • Examine council tax accounts or claims to ensure that the correct evidence and information is obtained in accordance with the standards required and contract procedures.
  • Assess and make accurate decisions within agreed timescales and in accordance with the contract policies and procedures.
  • Capita Local Government has many close, long-standing relationships with local councils, supporting them in the challenges they face by delivering a variety of services.

Matching Summary

Examine council tax accounts or claims to ensure that the correct evidence and information is obtained in accordance with the standards required and contract procedures.

Salary

Base: £26,227.50; Bonus/Equity: Not specified; Benefits: 23 days holiday (rising to 27), opportunity to buy extra leave, paid volunteering day, company pension, life assurance, cycle2work scheme, 15 weeks fully paid maternity/adoption/shared parental leave, two weeks paternity pay, voluntary benefits

Skills & Requirements

Must-have

  • Examine council tax accounts
  • Investigate and locate information
  • Assess and make accurate decisions
  • Update computer records
  • Correspond with customers
  • Deal with customers with sympathy and tact

Nice-to-have

  • Strong decision making skills
  • Innovative problem-solving skills
  • Current legislation understanding
  • Best practice understanding

Key Requirements

  • Council Tax knowledge
  • Debt Collecting experience
  • Ability to attend courts

Work Rights

Not specified

Tailored Resume

Cover Letter