Service Advisor

Bmw Of Bloomfield

Ramsey, NJ, United States
$75,000.00-$150,000.00; commission(s) off: individ...
Initiating automotive services and repairs
Developing estimates
Writing repair orders
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).

Matching Summary

As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.

Salary

$75,000.00-$150,000.00; Commission(s) off: Individual Sales, Individual Gross profit; Bonuses based on: Individual Manufacturer Approvability, Customer Pay Labor per RO, Flat Rate Hours

Skills & Requirements

Must-have

  • initiating automotive services and repairs
  • developing estimates
  • writing repair orders
  • maintaining customer records
  • communicating with customers and technicians

Nice-to-have

  • exemplary customer service
  • team player
  • basic mechanical understanding

Key Requirements

  • Previous Service Advisor experience
  • Prior experience as an automotive technician
  • Acceptable driving record
  • Valid driver's license
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter