Customer Service Representative, Hvac

AIG Warranty

Jeffersonville, Indiana, United States
Hybrid
Excellent written and verbal communication skills
Proficiency in ms word, outlook, excel, and crm systems
Ability to work independently and as part of a team
This hybrid position is based in the Jeffersonville, IN office and involves working directly with HVAC dealers and customers to uphold contracts

Job Summary

  • This hybrid position is based in the Jeffersonville, IN office and involves working directly with HVAC dealers and customers to uphold contracts.
  • The role requires providing superior service by acting as a connector between internal staff, clients, and vendors while resolving data discrepancies.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development for its employees.

Matching Summary

This hybrid position is based in the Jeffersonville, IN office and involves working directly with HVAC dealers and customers to uphold contracts.

Skills & Requirements

Must-have

  • Excellent written and verbal communication skills
  • Proficiency in MS Word, Outlook, Excel, and CRM systems
  • Ability to work independently and as part of a team

Nice-to-have

  • General or technical knowledge of HVAC equipment
  • Prior warranty or insurance experience
  • Strong organizational skills and attention to detail

Key Requirements

  • Computer and software skills including CRM systems
  • Customer-oriented skills including empathy and patience
  • Ability to stay calm when dealing with frustrating situations

Work Rights

Not specified

Tailored Resume

Cover Letter