Trainee Eligibility Officer – Workers Compensation

DXC Technology Australia & New Zealand

Workers compensation claims assessment
Pre-injury average weekly earnings calculation
Work within established guidelines
Support the assessment of workers compensation claims by assisting in determining whether claims should be accepted or declined

Job Summary

  • Support the assessment of workers compensation claims by assisting in determining whether claims should be accepted or declined.
  • Learn how Pre-Injury Average Weekly Earnings (PIAWE) is calculated and assist with general administrative tasks associated with the Eligibility position.
  • DXC Technology is committed to building better futures for our customers, colleagues, environment, and communities, fostering a culture of inclusion and belonging.

Matching Summary

Support the assessment of workers compensation claims by assisting in determining whether claims should be accepted or declined.

Skills & Requirements

Must-have

  • Workers Compensation claims assessment
  • Pre-Injury Average Weekly Earnings calculation
  • Work within established guidelines
  • Problem-solving and decision-making skills
  • Good attention to detail
  • Clear written and verbal communication
  • Resilience and willingness to learn

Nice-to-have

  • Customer-focused mindset
  • Basic negotiation skills
  • Stakeholder communication skills
  • Initiative and continuous improvement
  • Empathy when dealing with others

Key Requirements

  • Some exposure to claims assessment, administration, or legal support
  • Foundational knowledge of Workplace Injury Rehabilitation & Compensation Act 2013
  • Proficiency in Microsoft Office (Word, Excel, Outlook)

Work Rights

Not specified

Tailored Resume

Cover Letter