Servicenow Implementation Specialist

RSM UK

Multiple Locations, , United States
Base: $93,000 - $157,500; bonus/equity: discretion...
Servicenow modules implementation
Client business process analysis
Product backlog management
Lead and facilitate discovery workshops to understand client business processes, requirements, and desired outcomes across ServiceNow modules

Job Summary

  • Lead and facilitate discovery workshops to understand client business processes, requirements, and desired outcomes across ServiceNow modules.
  • You’ll find an environment that inspires and empowers you to thrive both personally and professionally.
  • We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients.

Matching Summary

Lead and facilitate discovery workshops to understand client business processes, requirements, and desired outcomes across ServiceNow modules.

Salary

Base: $93,000 - $157,500; Bonus/Equity: discretionary bonus based on firm and individual performance; Benefits: competitive benefits package

Skills & Requirements

Must-have

  • ServiceNow modules implementation
  • client business process analysis
  • product backlog management
  • Agile development methodologies
  • ITIL/ITSM processes on ServiceNow

Nice-to-have

  • proactive needs anticipation
  • stakeholder consensus driving
  • complementary ITSM frameworks knowledge

Key Requirements

  • 5-7 years ServiceNow experience
  • ServiceNow Administrator certification
  • 3-5 years client-facing experience
  • 3+ years Agile frameworks experience
  • Significant ITIL/ITSM experience

Work Rights

Not specified

Tailored Resume

Cover Letter